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Live chat, help desk, and FAQ

Answer customers in real time with live chat, a shared inbox, saved replies, and a self-serve FAQ page that deflects common questions.

  • Live in your Lulu store — a real, built-in feature, not a redirect to a third party.
  • Category: Store management
  • Free plan available
Languages
English
Also in this category
Payment Gateway ConnectorsQA Inventory Alerts
Categories
Store management

Requirements

  • Enable in the theme editorOpen Inbox after installing.

Data access

This app doesn’t request access to your store data.

Pricing

Choose the plan that fits your store

All app prices and new charges are in USD.

Free

Free

  • Up to 50 live-chat users / month
  • Up to 100 flows visitors / month
  • Live chat
  • Ticketing
  • Mobile app
  • Social integrations

Customer Service

$29 USD / month

7-day free trial

  • Up to 100 conversations / month
  • 24/5 support
  • Operating hours
  • Analytics
  • AI reply assistant
  • Live visitors list

Flows

$29 USD / month

7-day free trial

  • Up to 40,000 visitors reached / month
  • Chatbot templates
  • Optional branding removal
  • Visual builder
  • Automation analytics

AI Chatbot

$39 USD / month

7-day free trial

  • Up to 200 AI conversations / month
  • Native Shopify actions
  • Optional branding removal
  • Website scraper
  • AI chatbot tasks

Reviews

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Be the first to review ChatDesk Live Chat & Help. Reviews come from Lulu merchants who have actually used it — we don’t write them ourselves and we don’t buy them.

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